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A question about delivery
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The sale of products from our www.labosp.com website is governed by Belgian laws on distance selling. Any claim will be acceptable only within 30 days dated of the order.
The sending of the order is made after receipt of payment according to the mode chosen by the customer and the delivery times specified below. The customer receives an invoice of sale paid for every sending, corresponding to the amount paid and the delivery made. Means of payment
The deliveries are made by post ways. A sending by fast carrier can be requested by the customer expressly. Except the holiday periods, all orders are sent within 8 working days after receipt of payment. Information regarding treatment of the order are available from 24 hours after the emission of order by contacting our service order by email at service@labosp.com or phone +33 (0)4 50 37 91 01.
Postal charges are fixed by parcel and therefore independent of the number of boxes covered by the order. Here the list of shipping cost according to country of destination against regular mail signature. In the case of choosing a fast carrier, the transport costs will be charged at the day rate according to the choice of the carrier and the destination with the customer's prior consent.
The French checks are free. Fees for the NON-FRENCH checks are 20 €.
In case of nonconformity of a product, this one will be exchanged after return and under the condition that the wrongly received product was not opened. In case of imperfection noticed by the product after its opening, this one will be exchanged after return. Are not concerned with the notion of non-compliance, the products among which the form of consumption or labeling turns out modified from a lot to another or within the same lot, as far as all the criteria of use and composition are exactly the same.
Members of some magazines or associations benefit from S&P of special rates. If it's your case, in the message zone, send us your references (name of institution, your membership number). After checking your data and receive your payment, you will receive with your parcel a purchase voucher in application of the agreed tariff advantage and is submitted as soon as the value of your product choice by getting free of it (there is no deduction for the amount when ordering). In the case of a residual value, this one will be put back under the same form.